We collect information in two ways:
Information we get from your use of our services. We may collect information about the services that you use and how you use them. This information includes:
We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).
When you use our services we may automatically collect and store certain information in server logs. This may include:
When you use a location-enabled service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby WiFi access points and cell towers.
Unique application numbers
Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to us when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
Cookies and anonymous identifiers
We use various technologies to collect and store information when you visit the service, and this may include sending one or more cookies or anonymous identifiers to your device.
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect our service and our users. We also use this information to offer you tailored content.
When you contact us, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tag, to improve your user experience and the overall quality of our services.
We processes and store personal information on a trusted partner's servers in North America.
Many of our services let you share information with others in your community. Our services provide you with different options on sharing and removing your content.
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
We do not share personal information with companies, organizations and individuals outside of NeatSchool unless one of the following circumstances apply:
With your consent
We will share personal information with companies, organizations or individuals outside of our company when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
With Organization administrators
For external processing
For legal reasons
We will share personal information with companies, organizations or individuals outside of NeatSchool if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
We may share aggregated,non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
We work hard to protect us and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular: